I'm Faridah Badru, a second-year English Language student at the University of Lagos with about 10 months of customer service and sales experience as a shop attendant. I can: Serve and advise customers in person, by phone, by email and by text, and handle complaints calmly and politely. Manage a steady flow of customer emails (about 10 to 15 a day) and keep track of follow-ups until problems are solved. Recommend products based on what a customer needs and explain their value. Write clearly and proofread, and create basic graphic designs with Canva. Speak English and Yoruba, with a beginner's understanding of Korean, Spanish and Chinese. Learn new tools and systems quickly, and I'm currently taking online courses in communication and selling. I'm attentive, caring, easygoing and always ready to learn.
