University of Calabar, Calabar, Cross River State (Biochemistry)

Fine Brothers Ltd (Retail Sales Executive/Branch Manager)

* Present, promote and sell products likes phones, laptops, phone's accessories, general electronics, powerbanks etc using solid arguments to existing and prospective customers. * Reach out to customer leads through cold calling. * Perform cost-benefit and needs analysis of existing/potential customers to meet their needs. * Establish, develop and maintain positive business and customer relationships. * Expedite the resolution of customer problems and complaints to maximize satisfaction. * Achieve agreed upon sales targets and outcomes within schedule. * Coordinate sales effort with team members and other departments. * Analyze the territory/market’s potential, track sales and status reports. * Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services. * Keep abreast of best practices and promotional trends. * Continuously improve through feedback. * Supervising employees. * Assigning tasks, monitoring performance, providing feedback, and addressing any performance issues. * Overseeing day-to-day activities, coordinating between different departments, and ensuring that tasks are completed efficiently and on time. * Developing and implementing strategies to improve operational efficiency and productivity. * Tracking key performance indicators (KPIs), analyzing data, and identifying areas where improvements can be made. * Ensuring that all operations are conducted in compliance with company policies, procedures, and relevant regulations. * Training new employees, providing ongoing coaching and development opportunities for existing staff. * Identifying and resolving operational issues, troubleshooting problems, and implementing solutions. * Effectively communicating with team members, other departments, and stakeholders. * Managing budgets for their area of responsibility. * Ensuring that quality standards are met and maintained. * Friendly and professionally welcome and attend to customers and prospects. * Issuance of receipts to customers after purchase. * Perfect POS operations * Excellent use of ERPS application for sales. * Keep and maintain cleanliness of the work environment. * Weekly stock taking and inventory. * Educate and communicate to customers about the company's goods, services and how to maximize and use them efficiently. * Ensure the proper arrangement, neatness and safety of goods on the shelves.