About Me

Customer Support Specialist, Data Operator and Administration with over 4 years of experience in healthcare and retail. I started as an administrative assistant and moved into customer service, handling phone, email, and chat support with empathy and efficiency. I’m skilled in tools like Zendesk, Freshdesk, Teams, Google Workspace, Microsoft Excel and recently completed the Certified Customer Experience Professional (CCXP) course. I’ve also explored automation using n8n. I’m now seeking a remote support role where I can help customers feel heard, solve problems quickly, and contribute to a positive customer journey.