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Rebecca Salami

Administrative

Member Since 22nd of June 2025
Location Abuleegba
Experience 1 Years
Job Preference
Full Time
Employability Training
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Soft Skill Training
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About Me

As a customer care representative,I can 1. Responding to customer inquiries and concerns 2. Providing information about products or services 3. Resolving issues, complaints, or disputes 4. Offer solutions, alternatives, or compromises 5. Process requests, such as account updates or cancellations 6. Document customer interactions for future reference 7. Escalate complex issues to senior teams when necessary. My goal would be to deliver excellent customer service, build trust, and ensure customer satisfaction.

Education

The Polytechnic,Ibadan (Geology)

Work Experience

Ison Experiences(Airtel Nigeria) (Customer Service Representative)

2023 - 2024

Managing large amounts of incoming calls. Opening and maintaining customer accounts by recording account information. Resolving product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Recommend potential products or services to management by collecting customer information and analyzing customer needs. Providing accurate, valid, and complete information by using the right tools. Contributing to team effort by accomplishing related results as needed.

Candidate's Profile

Rebecca Salami

About Me

Education

The Polytechnic,Ibadan (Geology)

Work Experience

Ison Experiences(Airtel Nigeria) (Customer Service Representative)

Work Photos

Skills

Awards & Certificates

(2023)

Skill Endorsements From Employers

Customer Care

Microsoft Excel

Office Assistant

Operational Management

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