31, Oterubi Ogidan Street, Owode, Lagos (Economics and Environment University of Calabar Akwa Ibom)

ODMS Ventures (Recovering Officer/Sales Manager)

Keeping track of outstanding debts and building trust Planning a course of action to recover owed money and ensure retention Locating and contacting debtors Build and maintain strong relationships with key customers and stakeholders. Updating account status and database regularly. Complying with requirements when legal action is unavoidable. Handling customers' questions or complaints Track and control expenses to stay within budgetary limits Address customer needs and concerns to ensure satisfaction and repeat business Conduct regular visits to customers and prospects to promote products and services Negotiating payoff deadlines and payment plans. Preparation & Managing Customer requests Ensure compliance with company policies and procedures in sales operations Managing and recovering overdue loans

(2008)