Evangel university Akaeze Ebonyi state (Pure Mathematics)

Responding to customer service inquires. Finding appropriate solutions and updating customers’ accounts. Help customers with complaints and questions. Managing a high volume of Emails Give customers information about products and services.

Evangel University Akaeze (Mathematics)

BSc

EVANGEL UNIVERSITY AKAEZE (Mathematics)

BSc

Evangel University Akaeze Ebonyi State (Mathematics)

BSc

Utiva (Data Science)

Diploma

Akwa Savings & Loans Limited (Mortgage Bank) (Junior Data Analyst Intern)

Assisted in preparing monthly financial and operational reports using MS SQL Reporting Services.  Conducted data validation, cleansing, and reconciliation using SQL to ensure data accuracy.  Developed dashboards and visual reports in MS Excel for management decision- making.  Documented analytical processes and created user guides to enhance team knowledge sharing.

Xgo Finance Limited – GRA, Ikeja, Lagos, Nigeria (Data Analyst & HR Operations Officer)

Supported HR operations and talent processes, staff records, attendance tracking, and internal reporting.  Assisted leadership with workforce data, headcount reporting, and staff performance insights.  Performed data analysis using SQL, Excel, and PostgresSQL Reporting Services to support business and lending operations.  Automated recurring reports, improving accuracy and turnaround time.  Created technical and HR-related documentation, SOPs, and user guides.

Upwork( contract) (Contract Data Analyst (Freelance))

Delivered data analysis, reporting, and visualization solutions for clients across multiple industries.  Designed and deployed Power BI dashboards, integrating data from multiple sources to deliver actionable insights.  Wrote and optimized SQL queries to automate data extraction and improve reporting efficiency.  Collaborated with clients to gather requirements and produced technical documentation and user guides to ensure knowledge transfer.

Tavin stores (Finance, Administrative, HR & Operations Manager)

Lead finance, operations, and people coordination, supporting day-to-day business and staff activities.  Manage payments, invoicing, reconciliations, expense tracking, and cash flow reporting.  Support HR operations, including staff coordination, onboarding documentation, attendance tracking, and role clarity.  Partner with leadership to improve accountability, performance, and team structure.  Maintain proper documentation for audits, compliance, and internal controls.  Work independently, taking ownership of assigned responsibilities and deliverables.

(2012/2013)