Answered or referred inquiries and contacts administrative offices, provided approved information to the public over the phone and in person. Performed secretarial duties by arranging appointments, maintaining appointment calendar, receiving visitors, screening telephone calls and mail, and composing communications from general instructions or rough notes. Maximized clerical staff productivity by reorganizing training program and effectively supervising staffs. Assisted with the comprehensive management system procedure and reports by organizing and maintaining data.
Assisting customers with processing transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions. Informing customers about bank products and services. Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete.
Assisting customers with processing transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions. Informing customers about bank products and services. Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete.
Conducted market research and identified potential clients.
Built strong relationships with new clients while maintaining existing client relationships.
Worked closely with staff across department to implement growth strategies.
Collated and maintained client information in company’s database.
Assisted with drafting business plans, sales pitches, presentations, reference materials, and other documents
as required.
Demonstrated strong interpersonal skills with the ability to effectively engage with various levels of
management, staff and clients.
Consulted with the Administrative Manager in establishment and implementation of administrative policies,
procedures, and practices for daily operations of the office.
Welcoming all guests and assist them with check-in and check-out.
Maintain a positive attitude and friendly manner.
Respond to all guest questions and requests.
Answer and forward phone calls.
Manage guest bookings and reservations.
Keep a tide and orderly workspace.
Answered or referred inquiries and contacts administrative offices, provided approved information to the
public over the phone and in person.
Performed secretarial duties by arranging appointments, maintaining appointment calendar, receiving visitors,
screening telephone calls and mail, and composing communications from general instructions or rough notes.
Maximized clerical staff productivity by reorganizing training program and effectively supervising staffs.
Assisted with the comprehensive management system procedure and reports by organizing and maintaining
data.
Handled environment with constant interruptions, while maintaining good judgment regarding priority tasks,
safety issues and overall support.
