Attention todetail Interpersonal skills People managementskills Conflict Managementskills ProjectManagement Negotiation skills Persuasive skills Sound analyticaljudgment InvestigativeSkills Writing skills Proven experience as security manager Experience using relevant technology and equipment (e.g.CCTV) Experience in reporting and emergency responseplanning Excellent knowledge of security protocols andprocedures Solid understanding of budgeting and statistical dataanalysis Working knowledge of MSOffice Excellent communication and interpersonalskills Outstanding organizational and leadership skills Committed andreliable
Direct and coordinate the activities of all security Operations and personnel. Ensure that all security staff provides services that are above and beyond for customer satisfaction. Responsible to manage all safety & security, Fire, Life Safety and risks faced by clients Liaise with all department heads to ensure employees are adhering to established security procedures. Record and notify all risks, deviations from clients safety standards and any untoward incidents. Track departmental safety record and document medically treated and non-treated issues. Oversees and guides the efforts of the Accident Prevention Committee. Oversees and guides the efforts of the Fire and Safety Committee. Oversees first aid program for guests and employees. Oversees the claims process and protects company assets by closely monitoring the General Liability and Worker's Compensation cases. Assign duties and schedule staff for balancing needs of the hotel and productivity standards. Monitor staff activity and coach subordinate performance. Watch for suspicious persons entering, exiting or loitering around the hotel public or guest areas. Follows up on all unusual activities in and around the property that would impair the wellbeing of employees. Ensure compliance with all security standards and preventative measures. Monitor and follows proper key control guidelines in loss prevention and in the property. Conduct investigations and compile reports on a timely manner for any theft, loss, accidents or any aspect that risk the safety of the hotel. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Develops and maintains a monthly checklist for all CCTV equipment, alarmed doors, and panic / duress alarms to ensure that they are fully functional. Conduct regular mock fire evacuation drill as per the hotels emergencies standards. Develop and advise key personnel of emergency procedures. Implements action plans to monitor and control risk. Establish crisis management and contingency planning. Conduct regular walk through rounds for observing the entire hotel. Supervision of all Security Personnel and giving clear direction on all security related aspects. Coordinate with external police authorities in the investigation and handling of crimes, accidents, Government Ministers moments etc., involving the hotel, its employees and / or guests Perform all tasks consistently in line with the hotel standards and adhere to all legal and statutory requirements. Interview, select, review and train new security officers according to hotels standards to maintain order throughout the hotel. Be available 24 hours a day for genuine emergencies within the property.
Direct and coordinate the activities of all security Operations and personnel. Ensure that all security staff provides services that are above and beyond for customer satisfaction. Responsible to manage all safety & security, Fire, Life Safety and risks faced by clients Liaise with all department heads to ensure employees are adhering to established security procedures. Record and notify all risks, deviations from clients safety standards and any untoward incidents. Track departmental safety record and document medically treated and non-treated issues. Oversees and guides the efforts of the Accident Prevention Committee. Oversees and guides the efforts of the Fire and Safety Committee. Oversees first aid program for guests and employees. Oversees the claims process and protects company assets by closely monitoring the General Liability and Worker's Compensation cases. Assign duties and schedule staff for balancing needs of the hotel and productivity standards. Monitor staff activity and coach subordinate performance. Watch for suspicious persons entering, exiting or loitering around the hotel public or guest areas. Follows up on all unusual activities in and around the property that would impair the wellbeing of employees. Ensure compliance with all security standards and preventative measures. Monitor and follows proper key control guidelines in loss prevention and in the property. Conduct investigations and compile reports on a timely manner for any theft, loss, accidents or any aspect that risk the safety of the hotel. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Develops and maintains a monthly checklist for all CCTV equipment, alarmed doors, and panic / duress alarms to ensure that they are fully functional. Conduct regular mock fire evacuation drill as per the hotels emergencies standards. Develop and advise key personnel of emergency procedures. Implements action plans to monitor and control risk. Establish crisis management and contingency planning. Conduct regular walk through rounds for observing the entire hotel. Supervision of all Security Personnel and giving clear direction on all security related aspects. Coordinate with external police authorities in the investigation and handling of crimes, accidents, Government Ministers moments etc., involving the hotel, its employees and / or guests Perform all tasks consistently in line with the hotel standards and adhere to all legal and statutory requirements. Interview, select, review and train new security officers according to hotels standards to maintain order throughout the hotel. Be available 24 hours a day for genuine emergencies within the property.
