Sales Assistant

Sales Assistant for a gift Store– Key Responsibilities • Greet and assist customers in a friendly and professional manner, ensuring a welcoming and positive shopping experience. • Provide accurate product knowledge and personalized recommendations to support informed purchasing decisions. • Process transactions accurately using the point-of-sale (POS) system, handling cash, card, and digital payments in line with company procedures. • Maintain visual merchandising standards by ensuring shelves are fully stocked, displays are organized, and promotional materials are current. • Monitor inventory levels, support stock replenishment, and participate in scheduled stock counts. • Handle customer inquiries, exchanges, and returns in accordance with store policies. • Send personalized thank-you messages to customers after their store visit to strengthen client relationships. • Maintain an updated client purchase calendar, particularly tracking diffuser purchases to facilitate timely refill reminders. • Collaborate with the Social Media Manager to create engaging content and support an active, consistent, and professional social media presence for the company. • Stay informed about product updates, promotions, and brand campaigns to effectively communicate key information to customers. • Work collaboratively with team members to achieve sales targets and ensure smooth daily operations. • Support opening and closing procedures, including cash handling and reconciliation. • Prepare and submit a weekly report in the stipulated format to the Managing Director every Tuesday.