FAQs
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FREQUENTLY ASKED QUESTIONS (FAQs)

What happens after I subscribe?

We will populate your dashboard with our carefully sected and trained service professionals near you and assign a Personal Project Manager from our team who will be your one point person for every project, question, or emergency

How long does my subscription last?

It's for life, except when you relocate from your current area

What does my subscription charge entail?

The amount charged during subscription is a one-off artisans recruitment fee and does not include the amount chargeable by artisans.

Do you offer free quotes?

Yes, our quote is 100% free.

How do I know your quote is accurate?

Your assigned Personal Project Assistant will do a thorough evaluation of the amount charged by the service provider to ensure you get a fair charge on materials and labour.

Can you quote by phone?

In some cases, yes. We can save you time by not visiting your location for inspection if your project is relatively simple and you can provide photos.

What cities do you serve?

Currently, we serve the city of Lagos and we are working tirelessly to cover all cities and towns in Nigeria. But, just in case you need our services outside Lagos, we can leverage on our network to ensure your job is done. Talk to us!

When do I pay?

Your written quote will include a payment schedule. Larger projects typically involve a down payment, progress payments, and a completion payment. Smaller projects may require full payment once quote is accepted and before work starts.

Whom do I pay to?

To enjoy the full benefits of our system, make all payments to us directly on our website, bank deposit or web transfer.

What payment methods do you accept?

We receive payments on our website using debit cards (Verve, Visa or MasterCard) Bank Deposit or Online Transfer.

ArtisanOga is in the business of getting curated home and office service providers for various services ranging from cleaning tasks, pest control, appliances repairs, carpenters, plumbers, electricians, etc.

Office Address: B7, Obanta Close, Off Ajao Road, Ikeja, Lagos

Contacts

Email: info@artisanoga.com
Phone: +234 706 948 1591 |                 +234 817 154 2470